Allison Nathan: What odds do you place on AI technology ultimately enhancing the revenues of non-tech companies? And even without revenue expansion, could cost savings still pave a path toward multiple expansion?
Jim Covello: I place low odds on AI-related revenue expansion because I don't think the technology is, or will likely be, smart enough to make employees smarter. Even one of the most plausible use cases of AI, improving search functionality, is much more likely to enable employees to find information faster than enable them to find better information. And if AI’s benefits remain largely limited to efficiency improvements, that probably won’t lead to multiple expansion because cost savings just get arbitraged away. If a company can use a robot to improve efficiency, so can the company’s competitors. So, a company won’t be able to charge more or increase margins.
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